Success Story: MastermindStore
“Multi channel mastery.”
Industry
E commerce
Company Size
12 employees
Package Used
Growth (AED 4,999)
Timeline
10 weeks
The Challenge
Before OSForBiz, MastermindStore was struggling with:
- Selling on 6 channels (Shopify, Amazon, Noon, Instagram, retail, wholesale)
- Inventory never accurate. Overselling daily.
- Returns processing nightmare
- No unified customer view
- Pricing inconsistencies across channels
The Solution
OSForBiz implemented multi channel e commerce solution with unified inventory.
Modules Activated
- Multi channel Sales
- Unified Inventory
- Returns Management
- Customer 360
Integrations Built
- Shopify
- Amazon
- Noon
- Instagram Shop
- POS for retail
Custom Workflows Automated
- Sale on any channel → Inventory updates everywhere
- Return initiated → Auto create credit note
- Stock low → Auto reorder from supplier
- Price change → Sync to all channels
Data Migration
The Results
Time Saved
Inventory updates
4 hours/day → Automatic
100% automated
Returns processing
30 min/return → 5 min/return
83% faster
Price updates
2 hours/change → 5 min/change
Centralized
Accuracy Improved
Inventory accuracy
65% → 99%
Overselling incidents
20/week → 0/week
Pricing consistency
70% → 100%
Revenue Impact
- Eliminated AED 8,000/month in overselling refunds
- Reduced returns processing cost by 60%
- Increased customer satisfaction (fewer complaints)
Return on Investment
Investment
AED 4,999 (Growth Package setup)
Annual Value
AED 120,000 (refunds + efficiency)
Payback Period
2 weeks
ROI
2,300% Year 1
What the Client Says
“All our sales channels finally talk to each other. No more overselling. No more angry customers. No more refund nightmares.”
MastermindStore
E commerce Manager
Before / After
| Metric | Before OSForBiz | After OSForBiz |
|---|---|---|
| Inventory Updates | 4 hours/day | Automatic |
| Overselling | 20/week | 0/week |
| Returns Processing | 30 min/return | 5 min/return |
| Pricing Consistency | 70% | 100% |
| Customer Complaints | Daily | Rare |
| Channels Managed | 6 separate systems | 1 ERPNext |
Ready for Similar Results?
MastermindStore is flourishing. Yours can too.
Book a 15 minute call. We will show you exactly how OSForBiz can eliminate your chaos.
Or call: +971 52 477 7096