Success Story: E commerce Retailer in Dubai
“3x more orders. Same team.”
Industry
E commerce
Company Size
15 employees
Package Used
Growth (AED 4,999)
Timeline
8 weeks
The Challenge
Before OSForBiz, E commerce Retailer in Dubai was struggling with:
- Manual order processing from Amazon, Noon, Shopify taking 2 hours/day
- No real time inventory visibility across FBA, FBM, and retail store
- Missing orders due to manual data entry errors (10 to 15 orders/month lost)
- Customer complaints about incorrect invoicing (5 to 10 complaints/week)
- Unable to scale. Hiring more people just to manage spreadsheets
The Solution
OSForBiz implemented ERPNext in 8 weeks with the Growth Package.
Modules Activated
- Sales & CRM
- Inventory Management (multi warehouse)
- Accounting (UAE VAT compliant)
- E commerce (Shopify connector)
Integrations Built
- Shopify (native connector, real time sync)
- Amazon Seller Central (via API)
- Noon (automated CSV import)
- WooCommerce (native connector)
Custom Workflows Automated
- Shopify order → Auto create sales order in ERPNext
- Sales order → Auto create invoice
- Payment received → Auto update cash flow
- Stock level < minimum → Auto create purchase order
- Inventory sync across all channels every 15 minutes
Data Migration
The Results
Time Saved
Order processing
30 min/order → 5 min/order
83% faster
Manual data entry
2 hours/day → 15 min/day
87% reduction
Monthly reporting
8 hours → 30 minutes
Automated dashboards
Accuracy Improved
Inventory accuracy
70% → 99%
Missing orders
15/month → 0/month
Invoicing errors
10/week → 0/week
Revenue Impact
- Eliminated AED 2,000/month in missing orders
- Reduced customer refunds by AED 1,500/month (fewer errors)
- Freed 15 hours/week for sales team to focus on growth
Return on Investment
Investment
AED 4,999 (Growth Package setup)
Annual Value
AED 42,000 (time + errors eliminated)
Payback Period
6 weeks
ROI
743% Year 1
What the Client Says
“Before OSForBiz, we were drowning in Excel sheets and WhatsApp orders. Manual processing for Amazon, Noon, and Shopify was killing us. 2 hours every single day. Missing orders, angry customers, constant stress. OSForBiz implemented ERPNext in 8 weeks. Now everything syncs automatically. Shopify order comes in → ERPNext creates the sales order → invoice sends automatically → inventory updates across all channels. Done. We went from 50 orders/day to 150 orders/day. Same team. No new hires. Just automation. Our business finally runs smoothly. I sleep soundly now.”
E commerce Retailer
Owner
Before / After
| Metric | Before OSForBiz | After OSForBiz |
|---|---|---|
| Order Processing | 30 min/order | 5 min/order |
| Inventory Accuracy | 70% | 99% |
| Missing Orders | 15/month | 0/month |
| Manual Data Entry | 2 hours/day | 15 min/day |
| Monthly Reporting | 8 hours | 30 min (automated) |
| System Used | Excel + WhatsApp | ERPNext (one login) |
Ready for Similar Results?
E commerce Retailer in Dubai is flourishing. Yours can too.
Book a 15 minute call. We will show you exactly how OSForBiz can eliminate your chaos.
Or call: +971 52 477 7096